Effective Date: 2025-12-5
Company: HDE123

At HDE123, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party providers; we do not store full card details)

1.2 Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Pages visited, click behavior, and visit duration
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information for:

  • Processing and delivering your orders
  • Providing customer service and support
  • Improving website performance and user experience
  • Sending order updates, notifications, or marketing emails (only with your consent)
  • Fraud prevention and security monitoring
  • Internal analytics and business optimization

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember your preferences
  • Analyze website traffic and performance
  • Personalize your shopping experience

You can disable cookies in your browser settings, but some features may not function properly.

4. How We Share Your Information

We do not sell or rent your personal information.
We may share your data only with:

  • Logistics and shipping partners (for order delivery)
  • Payment processors (for secure transactions)
  • IT service providers (for hosting, email services, analytics)
  • Legal authorities, if required by law

All partners are obligated to protect your data and use it only for agreed purposes.

5. Data Storage & Security

We implement appropriate technical and organizational measures to protect your information from:

  • Unauthorized access
  • Loss or theft
  • Alteration or misuse

Although no system is 100% secure, we strive to safeguard your information to the highest standards.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing emails
  • Restrict certain data processing

To make a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices and encourage you to review their policies.

8. Data Retention

We retain your personal information only as long as needed for:

  • Fulfilling your orders
  • Legal compliance
  • Resolving disputes
  • Business operations

9. Children’s Privacy

Our products and services are not intended for children under 13.
We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised Effective Date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Business Hours: 9:00am – 18:00pm, 6 days/week